Our Policy Respecting Your Privacy and the Protection of Personal Information
This Policy explains how we collect, use, disclose and safeguard the personal information that you or a third party provides. Providing personal information or a third party to disclose personal information to us signifies your consent to Brice Exercise Specialists Ltd, collection, use and disclosure of your personal information in accordance with this Policy.
For the purposes of this Policy, “personal information” means information that can identify an individual directly or through other reasonably available means, but does not include basic business contact information and shall otherwise be interpreted in a manner that conforms to the minimum requirements of applicable provincial and federal privacy legislation.
OUR PRIVACY PRACTICES
1. IDENTIFYING PURPOSES AND OBTAINING YOUR CONSENT
We identify the purposes for collecting your personal information at or before the time it is collected. We will not collect, use or disclose your personal information in a manner or for a purpose not contemplated in this Policy without your informed consent, unless required or permitted to do so by law.
At Brice Exercise Specialists Ltd, we collect, use and disclose personal information about you so we can:
1. ensure participant safety;
2. respond to your questions and inquiries;
3. compile fitness assessments and other health related assessments;
4. recommend fitness programs, exercises;
5. track your visits and follow up with you if you seems to have stopped attending or reduced attending to see if there is a problem or concern that we should be aware of, or determine if there’s something we can do to you encourage you to continue to attend at the fitness and health training sessions;
6. use your personal information to communicate with you.
Should we require your information to fulfill a purpose that is not addressed in this Policy, we will let you know.
2. LIMITING THE COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION
a. The information we collect
We collect personal information by fair and lawful means and limit collection to that information which is reasonably necessary for the purposes identified in this Policy.
Personal information about clients collected during the PAR-Q (Physical Activity Readiness Questionnaire). Clients provide this information voluntarily to enable us to correctly recommend exercises and activities to suit your needs and abilities. The type of personal information that we may ask for includes:
1. Information required to complete the registration forms and preliminary questionnaire (such as name, contact information, birth date, certain health related information, health goals, concerns and other related information);
2. Upon your consent and direction, information obtained from a participant’s physician or other health care provider, if secondary information is reasonably necessary to allow Brice Exercise Specialists Ltd. to prepare a fitness assessment and/or program and, of course, to ensure your safety;
3. Frequency of visits; and
4. Other information reasonably necessary to achieve the purposes of participating in your fitness programs and/or assessments or to otherwise provide you with the services and/or products you’ve requested.
5. Upon your specific direction and consent, we will video aspects of your exercise programme and mail these images to your supplied email address, using the cloud based app, Phydeo. Brice Exercise Specialists Ltd. will receive and store a copy of this email to check on exercises prescribed, and in case you delete your email copy.
The choice to provide us with your personal information, either directly or through a third party, is always yours. However, your decision to withhold particular information may limit our ability to provide you with an assessment, or to enable you to participate in certain of our programs or to have access to some of our products or services.
b. How your information is collected
Personal information may be collected in a number of ways, including: in person, by completion of a registration form, health questionnaire, over the phone, by mail, by fax, via email, Brice Exercise Specialists Ltd. websites and from third parties who you have authorised to disclose personal information to us (such as health care providers).
c. Disclosure to third parties
We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of ourselves and others.
The type of information we are legally required to disclose may relate to criminal investigations or government tax reporting requirements. In some instances, such as a legal proceeding or court order, we may also be required to disclose your personal information to authorities. Only the information specifically requested is disclosed and we take precautions to satisfy ourselves that the authorities that are making the disclosure request have legitimate grounds to do so.
Keeping your information accurate
We make every reasonable effort to keep your personal information as accurate, complete and up-to-date as necessary. If desired, you may verify the accuracy and completeness of your personal information in our records.
Despite our best efforts, errors sometimes do occur. Should you identify any incorrect or out-of-date information in your file, we will remedy any such errors within 30 days.
3. PROTECTING YOUR PERSONAL INFORMATION
a. Access to your information within Brice Exercise Specialists Ltd.
Please do not hesitate to contact us (at the contact information provided below) if you want to know what information we have on file about you.
b. Disposal and Retention
Except as otherwise permitted or required by law, your personal information will be retained for so long as is reasonably necessary to fulfill the purposes for which it was collected.
c. Safeguarding your information
To ensure that your personal information is protected, we use security safeguards that are on par with the industry standard. We use modern technologies in an effort to ensure that your confidential information is not compromised. Our security practices are reviewed on a regular basis.
PAR-Qs, and programme records are stored in a locked filing cabinet in the company office. Some key information will be recorded on a computerised form to enable us to contact you regarding appointments, to allow us to keep track of your progress and also allow us to access your medical restrictions so that we can keep you safe whilst you exercise.
Brice Exercise Specialists Ltd. also collects personal information including name, email address, work and home phone numbers to identify you as an individual and to ensure efficient follow-up in the case of an emergency. This information, which is included on the membership application form, is stored in a locked filing cabinet. We keep electronic customer files in a highly secured environment with restricted access.
When personal information is stored on mobile devices, Brice Exercise Specialists has a policy where such devices will be set up to delete data if they are lost or stolen.
d. The contact form is relayed via email, the information is not stored on the database does not contain any personal information.
e. Third party data controllers
We use these data controllers /processors within normal operations, please click on the links to view the updated GDPR compliant privacy policies.
4. OUR RESPONSE PROCEDURE IN CASE OF A DATA BREACH
We endeavour to keep our website as secure as possible by reducing the information that we collect, keeping all plugins and components up to date and using a security plugin.
We also apply security updates as they are released.
Data breach within our internal systems.
We would notify all clients of the breach, explaining what had happened and what steps we had taken to prevent future occurrence.
In the event that client information had been accessed as a result of the breach of our system, we would then report the breach to the relevant authorities within 72 hours as per the GDPR requirements.
5. ADDRESSING YOUR INQUIRIES AND CONCERNS
We are happy to provide you with a copy of this Policy and to discuss any of its content with you. Upon request, we will also inform you of: the type of personal information we have collected; how your personal information has been used; and any third parties to whom your personal information has been disclosed.
Please direct all questions or enquiries about this Policy to:
Any changes to our privacy standards and information handling practices will be reflected in this Policy in a timely manner. Brice Exercise Specialists Ltd. reserves the right to change, modify, add, or remove portions of this Policy at any time. Please check this page periodically for any modifications. To determine when this Policy was last updated, please refer to the modification date at the bottom of this Policy.
PaulBrice.net is governed by the provisions and practices stated in this Policy. Our website may contain links to third party sites that are not governed by this Policy. Although we endeavour to only link to sites that share our commitment to your privacy, please be aware that this Policy will no longer apply once you leave our websites and that we are not responsible for the privacy practices of third party sites. We therefore suggest that you closely examine the respective privacy policies of third party websites to learn how they collect, use and disclose your personal information.